aiCHATS brings connected channels into one workspace for conversations, contacts and human handoff. Start with the channel you need and configure AI for your business. Channel availability depends on its connection.
#2 Teach
Your business knowledge
Give aiBRAIN your company information, products and communication rules. Configure what AI knows and how it responds instead of explaining your business every time. This knowledge base belongs to aiCHATS. Shared memory across all products is not claimed.
#3 Reclaim time
Every call in view
aiCALL has a dedicated workspace for settings and call history: recordings, transcripts, outcomes, and who ended the call. Availability depends on administrator access and the connected telephony service.
#4 Delegate
Multiply your capacity
aiCONTENT, aiDOCS, and aiJURIST will provide dedicated workspaces for content, documents, and legal tasks. These products are in development and are not available yet.
#5 Discover
Find your next step
Describe the task to iAI Copilot and get a practical next step using the capabilities currently available. aiAUDIT and aiRADAR are in development.
#6 Control
You set the rules
Configure contact collection, answer length and human handoff in aiCHATS. You decide when AI continues the conversation and when your team should join. Handoff rules, notification recipients and team schedules are available.
